Orders

Items in your cart are not reserved until checkout is completed.
All orders are subject to payment authorisation and product availability.

In some cases, we may request additional information to verify your identity before processing your order. If no response is received within 48 hours, the order may be cancelled and refunded.

Shipping

All orders are dispatched from Australia.

Domestic (Australia):

• Flat rate AUD $10 via Australia Post (tracked).

• Orders are typically processed within 1–4 business days.

• Delivery usually takes 2–6 business days, depending on your location.

International:

• Flat rate USD $35.00 via Australia Post International Standard or DHL Express.

• Delivery times vary by destination, generally 6–12 business days.

Delivery timeframes are estimates only. Once your order has been dispatched, we’re not responsible for courier or customs delays.

Returns & Exchanges

All sales are final unless the item arrives damaged or defective.
Exchanges are accepted for size or store credit where stock is available.

To request an exchange, please contact us within 7 days of receiving your order.
Returned items must be unworn, unwashed, and in original condition with all tags attached.
Customers are responsible for return shipping costs.

Refunds are only issued if your item arrives faulty or incorrect.

Preorders

Preorder listings include an estimated ship date.
Timelines are approximate and may shift slightly due to production schedules.
If production extends beyond the estimated window, you’ll be notified and offered the option to continue waiting or receive a full refund.

Customer Support

For any questions or issues regarding your order, please contact us. We aim to respond within 2–3 business days.